Privacy Policy


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PNX Labs USA Inc. – Privacy Policy

Effective Date: Jan 2018

1. Introduction

PNX Labs USA Inc. (“PNX Labs,” “we,” “our,” or “us”) develops virtual laboratories for education and industrial training. This Privacy Policy explains how we collect, use, and protect information in connection with our applications, XR/VR platforms, websites, and related services.

2. Data Collection Principles

PNX Labs does not collect personal information from users unless they access a Learning Management System (LMS) or platform that requires authentication (username and password).

If a login-based system is used, we may process limited identifying information such as:

  • First and last name
  • Institutional email address
  • School or institutional ID
  • Username and encrypted password

No biometric data, financial data, or unrelated personal information is collected by default within our virtual lab applications.

3. Applications Without Login

Virtual labs deployed without authentication requirements operate without collecting personal user data. These applications function locally or through institutional licensing systems strictly for license validation purposes.

4. Data Security and Encryption

All sensitive information processed within login-based systems is encrypted using industry-standard, military-grade encryption protocols both in transit and at rest.

We implement administrative, technical, and organizational safeguards designed to protect against unauthorized access, alteration, disclosure, or destruction of information.

5. Regulatory Compliance

Where applicable, PNX Labs designs its systems to align with major data protection regulations including:

  • FERPA (Family Educational Rights and Privacy Act)
  • COPPA (Children’s Online Privacy Protection Act)
  • GDPR (General Data Protection Regulation)

Institutions remain responsible for ensuring their own regulatory compliance when deploying our solutions.

6. Data Sharing

PNX Labs does not sell, rent, or trade personal information. Data is not shared with third parties except:

  • When required by law
  • To comply with legal obligations
  • To protect the rights and security of PNX Labs or its customers

7. Internet Connectivity and License Validation

Some applications require internet connectivity for license validation and system management. Such processes do not involve the collection of unrelated personal data.

8. Third-Party Services

Our website may contain links to third-party sites. PNX Labs is not responsible for the privacy practices of external websites or services.

9. Reporting Concerns

If you suspect unauthorized data collection or have privacy-related concerns, please contact us immediately at: https://pnxlabs.com/contact-us/ and select Report Misuse.

10. Policy Updates

PNX Labs reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

Contact Information

PNX Labs USA Inc.
Website: https://pnxlabs.com


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