Privacy Policy and Terms and Conditions for Virtual Lab Application of the Ministry of Education, Oman

1. Introduction

Virtual Lab App Name, a mobile application developed to facilitate interactive science experiments and enhance curriculum delivery for students, faculty, and staff. Your privacy is important to us. This policy explains how we collect, use, share, and protect your personal information when using the application.

2. Scope and Applicability

This Privacy Policy applies to all users of the Virtual Lab application, including Students, Faculty and educators, Administrative and technical staff of Ministry of Education.

The application is intended for educational use only and is governed by applicable data protection laws and institutional policies.

3. Terms and Conditions. Aceptance of Terms

By accessing and using the (Virtual Labs) Application (referred to as the " vlab.moe.gov.om Application"), you explicitly agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you are strictly prohibited from using or accessing this Application

4. Use of Application

The Application with Login functionalities is exclusively intended for the use of student, faculty and employees of the Ministry of Education within Oman. Its purpose to conduct practical experiments on scientific subjects approved for the curriculum of the Ministry.

5. User Responsibilities

- Safeguard your login credentials diligently and avoid sharing them with any unauthorized individuals.

- Accept full responsibility for all activities occurring under your account.

- Commit to using the Application in strict compliance with all applicable laws and regulations, ensuring that your usage does not disrupt its operation or infringe upon the rights of others.

5. Prohibited Conduct

Users are strictly prohibited from:

- Compromising the security of the Application in any way.

- Attempting unauthorized access to data or accounts within the Application.

- Engaging in any illegal or unauthorized use of the Application.

6. Intellectual Property

All content hosted within the Application remains the exclusive property of the Ministry of Education and is protected by intellectual property laws.

Modifications to the Application

The Ministry reserves the right to modify, suspend, or discontinue the Application without prior notice, and users agree not to hold the Ministry liable for any consequences arising from such actions.

7. Disclaimer of Warranties The Application is provided "as is" and "as available," without any warranties regarding performance, reliability, or availability. Users acknowledge that the Ministry makes no guarantees concerning uninterrupted access or error-free operation. 8. Limitation of Liability

The Ministry, its employees, and affiliates will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Application.

9. Changes to Terms and Conditions

These Terms and Conditions may be amended periodically to reflect changes in the Application's functionality or legal requirements. Users will receive notifications regarding significant modifications.

10. Governing Law

These Terms and Conditions are governed by the laws of Sultanate of Oman. Any disputes arising from the use of the Application will be subject to the jurisdiction of the competent courts within Sultanate of Oman.

11. Privacy Policy

This Privacy Policy is applicable to the Virtual Labs Application used exclusively by student, faculty and employees of the Ministry of Education.

12. Purpose of Data Collection

The application collects and use data for the following purposes:

To authenticate users and authorize access

To deliver personalized learning experiences

To track progress and support academic evaluation

To enhance app performance and usability

To support technical troubleshooting

To ensure security and prevent misuse

13. Data Collection and Use

The Application relies on existing user credentials from the Ministry's user list for access verification and management, ensuring a seamless and secure login process. The personal data which collected from the application will be protected on secure manner, and may be shared only with:

Authorized personnel (e.g., instructors, administrators) for educational purposes. Service providers under contract to support app functionality (e.g., hosting, analytics) Government or regulatory bodies if legally required All third parties are bound by data protection agreements and required to maintain confidentiality.

14. Data Storage and Security

All user data is stored on-premises, employing robust security measures and data integrity protocols maintained by the Ministry's highly skilled technical personnel. The Ministry is committed to safeguarding user information.

15. User Management

User management is overseen by a dedicated section within the Ministry responsible for access control and addressing user-related concerns. This ensures that user accounts and permissions are administered efficiently and securely.

16. Data Sharing and Disclosure

Under no circumstances are user details shared or exposed outside the designated Virtual Labs Application flow within the Ministry's internal network. The highest level of data confidentiality is maintained.

17. User Rights

As a user, you have the right to access your personal information, request correction of inaccurate data, request deletion of your data (subject to academic policies), withdraw consent for optional data processing, lodge a complaint with the institutional Data Protection Officer (DPO). With contact through the email: moe@moe.om.

18. Student’s Privacy

The application may be used by students under the age of 18 under teacher supervision. We comply with local child protection and privacy regulations. Parental or guardian consent may be required in accordance with institutional policy.

Security Measures

To ensure the protection of the data, the following security practices are implemented in the application:

Encryption of data in transit and at rest Role-based access control Periodic vulnerability assessments Secure authentication methods (e.g., SSO or institutional login) Logging and monitoring of data access Amendments to the Privacy Policy This Privacy Policy may be updated periodically to align with evolving privacy standards or changes in operational practices. Users will be promptly informed of significant modifications.

19. Compliance and Legal Considerations

The Application is fully compliant with local data privacy and security laws and regulations in the Sultanate of Oman. The Ministry adheres to all necessary legal requirements concerning data protection and privacy.

20. Acknowledgement and Consent

By utilizing the Application, users confirm their understanding and complete agreement with these terms, both the Terms and Conditions and the Privacy Policy.